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November 19, 2018 at 10:34 am Seemingly the only thing ATT is good at is producing earnings. I cancelled with ATT In keeping with their cycle Slice off day and they are continue to billing me and charging a late rate. This continues to be happening for 2 months now, dispite hrs of MY TIME looking to crystal clear this up calling them and achieving out to them by viewing one in their stores.
Across the similar time, I had been approached by cell phone by Direct TV / AT&T and ultimately I had been persuaded to modify again to AT&T. The consultant I spoke with was extremely courteous – I spelled out to him the specific situation I was in, and he informed me that as I am switching back again, the moment all machines was obtained, the slate is going to be wiped clean. I proceeded to cancel my provider with Spectrum and switched back.
June four, 2015 at eleven:57 am Fantastic morning. On today, June 4th I referred to as AT&T to talk to if a 1 time restoration cost of $forty nine may very well be waived. Mr. Oscar, badge #OR77OO74 which may or may not be appropriate said that wasn’t probable. I consequently asked to talk into a supervisor, asst supervisor, floor mgr, Office environment mgr or custodial engineer which could maybe enable me with my request. Oscar #OR77OO74 replied that with the exception of the custodial worker all were being in meetings. I then questioned for that # for the company Workplace, he had considerable issue locating it. When he was seeking I googled the #. He last but not least returned to your mobile phone agreeing to my one time ask for of waving the $49 restoral payment.
Tech Gentleman #5 – Still left do the job once more to be home for my appointment to acquire anyone repair my alarm…. Well guess who displays up… Tech Gentleman #four. So my first question was; Why have you been in this article in the event you don’t work on alarms and don’t know where the wire belongs. He have to have taken a crash system for the reason that he was in a position to re-link it.
I sadly backed in to U verse 10 years back. I used to be about the telephone At the moment speaking about a dilemma with ATT, when the customer support particular person instructed U verse to me. I built notes together the way in which of that discussion, and not having a current service provider made the mistake of joining U verse.
I know I'm making contact with you a couple of issue that may seem to be trivial for you. However, I really feel that it is a difficulty that needs to be tackled within the Top rated down.
I had a special account with precisely the same trouble. The one variation is that they explained to me I used to be lying after the 1st bill came out. All over again, I didn’t sign up for the Dallas Texas 75247 mohawk carpet dealers 89.99 bundle bundle.
So eight weeks, twelve Techs, and multiple phone calls to customer care, numerous inconvenience and time shed from do the job. I even now pray every day that my support isn't going to head out all over again. Considering that I haven't been explained to if they did deal with the challenge or they however do not know what the issue is.
Tech Gentleman #6 – Showed up and mentioned that Considering that the persons in Tech Assistance reset my process that he would not have the capacity to convey to what the condition was. He checked out the cable in my property and stated they shouldn’t have left that like that… (Ya Imagine) But he was sort sufficient to deliver in a piece purchase. It took him more time To place cones out around his truck than his dialogue with me. Not sure why he arrived because he didn’t look at Just about anything nevertheless the cable on the bottom. Tech Gentleman #seven. Below we have been now… April two, 2016… Needed to simply call once again since none of the Tv set’s worked and the new router / modem detail is flashing red.
I don’t experience I owe everything In any case AT & T took me via site here and I even got reprimanded at my job for his or her error,
I'm so Sick and tired of me undertaking the do the job. I might be happy to Allow the BBB know the way your company get the job done and the mgr Brian functions
November twenty five, 2015 at four:28 pm Because April 2015 I identified as ATT and informed them to disconnect my DSL companies. Considering the fact that then, I’ve had no Net; it absolutely was disconnected within hrs of my get in touch with. Since April, I are contacting every single thirty day period to allow them to know to prevent charging me for World wide web assistance I no more had. They retained indicating precisely the same thing time and again and over and over, “This time it's disconnected, don’t stress”, plus they took off the charges and yet again, in the exact same thing each month. On Oct 2015, I identified as once more for them similar cause, as well as the so named male in cost stated that there was no report of me ever saying I wished to disconnect, only data from the account getting credited and that’s it.
I'm requesting you evaluation this get in touch with and investigate this young male’s behavior so that you can know how this so-termed supervisor discover this info here is treating your people. I am able to promise I’m not the initial person to encounter these kinds of behavior from him. It made me would like to cancel my account with your company and go elsewhere since respect isn't what your company presents. I didn't talk to to be taken care of in this way and felt that the agent and supervisor overreacted to my questions to elaborate with your processes.
November 13, 2014 at nine:52 am Now i am not happy with u all att all are really poorest and i dont give damn all att transform strategy and many others thing i discuss that human being cant alter my program paynent wont undertaking i however not intending to fork out damn phone I need u all att i am not happy with I'll switch straight speak u wasted my revenue I'm not heading pay out u nothing 198,00 greenback i wont buy it i talk other agent wont alter my approach also i have several challenge with att never improve what thier issue i dont care iabout your phone suckest in entire world ever I'd now i want swap straight chat now no Monthly bill ok thank u i am not joyful undrrstand me